About Us

THANK YOU AND WELCOME

Five Stars Care Services is a privately owned and run care agency, who are registered with the quality care commission we specialise in providing part and full-time care to clients in their own homes maintaining independence and lifestyles.

Five Stars Care Services provides assistance and support to individuals who wish to enjoy healthy and happy Life from the comfort and security of their own home. Our care packages are based on each individual providing personalised solution to help our clients maintain their independence for as long as possible. Our care team work closely with the whole family to create a tailored package of care which complements our client’s lifestyle. Whether you require specialist disability care or simply need a bit of assistance getting ready in the morning, our initial assessment process allows us to put together a person centred plan to ensure your needs are met.

OUR APPROACH

After initial contact a member of staff will come out to conduct an initial meeting with the client and family members or carers. We are very happy to work alongside any agency at this meeting and we will discuss a programme of care and put in place a small local team to carry out this programme. Initially, a one monthly review will be put in place. 

Our care staff, will have had training that meets the standard required by the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010, most of our care staff will have qualifications that exceed these standards, we have an on-going training procedure, where our staff are kept up to date with the new rules, regulations and ways on how things should be done.

By law, social care workers in the UK must obtain a DBS disclosure and Protection of Vulnerable adults check before they are allowed to work unsupervised in the social care sector, all of our carers will have had these checks before being introduced to our clients.

OUR FEES

The costs of our services vary according to your needs. Please contact our head office on 07535 541004 or send an enquiry via our website, and we will be more than happy to quote you over the phone.